Your privacy is important to Nakshine

This page was last modified on 26/05/2021.

We are aware that you place your trust in us. Therefore, it is our responsibility to protect your privacy. You can read below what data we request and what we use it for. You can also see what your rights are, who has access to your data and how long we keep your data.

This privacy statement applies to Nakshine’s services. Nakshine is not responsible for the privacy practices of other sites and resources that link to or link to us.

The protection of personal data and privacy are regulated in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, also known as the General Data Protection Regulation or AVG.

Who is responsible for your data?

This website, including subdomains and services offered, is owned and operated by Nakshine, registered with the Crossroads Bank for Enterprises (CBE) under number 0766.630.491. Our VAT number is BEXXXXX.

If you want to contact us, you can do so in the following ways:

Mail us:

hello@Nakshine.be

 

We process your data

In the context of our online and offline services, we collect and process your data. We hereby limit ourselves to processing for the purposes described in this privacy statement.

Your personal data

Nakshine respects the privacy of all users of its website and services and ensures that your personal data as a natural person are treated confidentially.

Nakshine collects and processes personal data from you as a visitor to the website, as an affiliate or potential future customer or as another data subject, such as beneficiary, contact person in a company, etc.

Our services

When you sign up for one of our services or applications, we ask you to provide personal data. This data is used to perform the services.

This data is included in automated processing and allows us to perform our tasks and to ensure a good service.

In the context of internal quality control, we can contact you to ask for your opinion about our services.

Processing

In the context of our activities, we process your personal data for various purposes:

Customer management (contractual necessity) (legal obligation)

identification data

Financial data and details (payment details, private and professional assets and financial activities)

Personal characteristics

living habits

Family composition

Professional data (education and occupation)

Memberships

Judicial data

Property Features

Identity card and national registration number

Trade union membership

Direct marketing (legitimate interest) (consent)

identification data

Personal characteristics

Professional data (education and occupation)

Supplier management (contractual necessity)

Identification data of you and some of your employees

Financial data (payment data)

Professional data (education and profession)

Fraud prevention and control (legitimate interest, i.e. fraud prevention and control) (legal obligation)

identification data

Financial details

Identity card and national registration number

The legal basis on which we rely is stated each time during the processing. For sensitive data, this concerns personal data that have apparently been disclosed by the data subject himself.

Furthermore, personal data is also obtained through our (commercial) partners and other entities with which we collaborate with a view to granting (commercial) benefits to you, with a view to offering certain services, or with a view to providing relevant information.

The retention period of your personal data is limited to:

Customer management: 10 years after the end of the agreement;

Supplier management: 10 years after the end of the supplier relationship;

Fraud prevention and control: 10 years after the end of the agreement/transaction;

Direct marketing: 5 years after the last meaningful contact, with the understanding that a renewal of this term is possible with your permission;

Compliance with our legal obligations: storage in accordance with the legal retention period.

Export of personal data

For the organization of our ICT services, We rely on external service providers who may store the personal data in the United States of America for a limited part of the processing. This export is subject to the EU/US Privacy Shield and standard contractual clauses approved by the European Commission.

Additional information regarding the recipients of your personal data

We share your personal data with a limited number of others under certain circumstances

re parties:

We share your personal data with you and, where appropriate, (a) your employer or certain of your employees and (b) professional advisers designated by you;

We share your personal data with banks, insurance companies and brokers, within the context of your relationship with these parties;

We share your personal data with government authorities in the context of legal obligations

We share your personal data with our professional advisers, lawyers and bailiffs to the extent necessary for their assistance

We call on a number of technical processors, such as e.g. hosting of website, files and files, provided the implementation of the necessary processing agreements

Processing security

We have developed an appropriate protection for the personal data that we process.

No information system can guarantee 100% security. We strive to continuously improve the security of our systems. You also have an important role in the security of your personal data by, among other things, keeping your account information confidential and adequately secured and by using our buildings with due vigilance.

Consult, update or delete your data

When you become a customer of Nakshine, we store certain data. That is why you also have a number of rights with regard to this data.

Right of access and inspection

You have the right to take cognizance of your personal data at any time free of charge, as well as the use that we make of your personal data.

Right of correction, deletion and limitation

You are free to decide whether or not to share your personal data with Nakshine. In addition, you always have the right to request us to correct, supplement or delete your personal data. You may also request that the processing of your personal data be restricted. You acknowledge that in case of refusal of communication or request for removal of personal data, certain services and products will not be available.

Right to object

You also have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such case you do not have to give reasons.

Right of free data portability

You have the right to obtain your personal data that are processed by Nakshine in a structured, common and machine-readable form and/or to transfer it to other responsible parties.

Right to withdraw consent

Insofar as the processing is based on your prior consent, you have the right to withdraw that consent.

Exercise of your rights

You can exercise your rights by sending a clear request to hello@nakshine.be

This request clearly states what you wish to know, correct or delete. This request must be accompanied by a copy of the front of your identity card. If these conditions are met, Nakshine will respond to your request as soon as possible and inform you about this.

If you exercise your right of access, Nakshine will provide you with as complete an overview as possible of your data. It is possible that some personal data from classic backup files, log, history or archive files are not included in this overview. These data are not part of the commonly processed personal data and are therefore not immediately available and cannot be given.

You can always easily view your data and adjust it if necessary via your online account.

Right to lodge a complaint

You have the right to file a complaint with the Belgian Privacy Commission.

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